Monday, August 23, 2010

I Have Nothing Against Salespeople, However...

As many of you know, I was a timeshare salesperson for 4 or 5 years...a lousy salesperson, but an honest one.

This morning I read a piece of "advice" to salespeople that made me shudder and stand firm in my belief that there must be some way for a consumer to get the real price of a timeshare upfront.

The "advice" was that the salesperson should get the consumer to agree on a monthly payment before showing the price of the timeshare, thereby enabling the salesperson to "add on" to the price and pocket the difference. So, if the package that the salesperson was attempting to sell was $13,000, the salesperson should "bump up" the price to $14,000, adding only a small amount to the monthly payment and pocketing the additional $1,000. Bad idea all around, and I have yet to see a resort that lets the salesperson actually pocket that $1,000 anyway.

Must the industry constantly fall back on these hackneyed sales tactics, making themselves out to be worse than the lowest used car salesperson?

Consumers need to know what the average price of a comparible timeshare is and make their own decisions. The time of the high-pressure, sales tactic full salesperson is done...and so should it be for all the "advice givers" out there.

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