A few weeks ago I wrote about how easy it is to "tip the social media scales." Shortly afterwards, a new "reputation management" company started creating some buzz in timeshareland.
Last week I saw this posting on one of the LinkedIn groups I regularly participate in:
Does anyone here have any recommendations on companies to look into that handle reputation management online? i am looking for someone who has experience in the Timeshare space. The outcome is to help our organization suppress negative feedback online (Yelp, Blogs...) from the top 2 pages on google search.
I would love to get some feedback.
For obvious reasons, I'm not disclosing the name of the timeshare resort this person works for. So I went off to Yelp in search of reviews. What I found was scary to say the least. These are unedited (except for the name of the resort):