Wednesday, December 28, 2022

It’s The End Of The Year…Onward!

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  For my last post this year I present you with the latest communication piece that I co-wrote with ARDA, the trade association representing...
Friday, December 16, 2022

Trust

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  Today a few words about trust when it comes to timeshare issues. And I’m not talking about legal trusts here.  I recently saw a social med...
Tuesday, November 8, 2022

A Lesson On Listening And Acting

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I’ve never used AirBnB, but I know they started out to be a disruptor to the hotel and to a lesser extent, the timeshare industry. I also kn...
Friday, November 4, 2022

Ch…Ch…Ch…Changes

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With apologies to David Bowie, today I’m going to say something about changes. In particular, the ability of the developer to institute ofte...
Tuesday, October 4, 2022

Cognitive Bias or Something Else?

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I read an interesting article over the weekend about cognitive biases that consumers have. The article rightly pointed out that “users filte...
Friday, September 16, 2022

A Bundle of Rights or A Smattering of Maybes?

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Back in the Dark Ages of the early 2000s when I was fresh faced and completely ignorant of the vast amount of timeshare knowledge that was n...
Thursday, August 18, 2022

Dynamic Pricing? More Like Pull A Number Out Of A Hat Pricing

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If, like me, you attempted to/were able to purchase tickets for Bruce Springsteen and the E Street Band’s US tour next spring; you’re undoub...