Francis Taylor, CEO Dial An Exchange:
What was your first job in the timeshare industy?
Exchange Consultant (Member Services Centre)
What is the best lesson you have ever been taught?
Treat everyone you interact with with respect, compassion and friendship and do whatever you can to help make a positive difference in their lives. It will come back to you 10 fold over.
What is your favorite vacation destination?
What is the one thing you would change in the timeshare industry if you had the power to do it immediately?
Ensure every new timeshare owner had a better education of what it is they had purchased and how really to get the most out of it. Education and awareness is so lacking.
What is your favorite color?
Blue. DAE blue that is!
Thanks to Francis. If you would like to participate in this interview series, or would like to see someone featured in this interview series, contact me.