Here's a question that I thought of while attending a recent timeshare conference. I'd love to hear from you with an answer...if there is one.
RCI and Interval International are the "big two" of timeshare exchange companies. Speaking from experience, there is virtually NO training that new or experienced timeshare salespersons go through from either of these companies. And yet, RCI and II are giving away total control of what is said about their companies and services to the timeshare salesperson.
Who is responsible for the education and training at the individual resort?
Perhaps if RCI and II took a more active role in this education and training process there would be less owner dis-satisfaction regarding exchanging (the #1 reason people buy timeshare) and the "you can trade a week in Alabama for a week in Hawaii for only $149" pitch would go away forever.