I found the staff to be friendly and check in and out was done without any undue delay. The location of the Manhattan Club could not be better as its just three blocks from Central Park and three minutes walk to the nearest subway (underground for us UKers) station with a fast, cheap and reliable service to all parts of Manhattan and beyond. I found it worthwhile to book the open air bus tours as there is so much to see in New York so that travelling underground you obviously miss many of the sights. I am not going to give an extensive list of what to do in New York as that surely is a matter of personal taste and many of the highlights be it the Empire State building or the Statue of Liberty don't need any introduction from me.
I have read some reviews of the Manhattan Club on the RCI website that complain about the size of the apartments and therefore question its Gold Crown status. In my opinion this is unfair as it's like comparing apples and pears as New York is unique and the costs of accommodation is very high there so you will find a large two bedroom apartment at many locations that would cost less to build and you would pay less in taxes than a small studio in Manhattan.
It is wise to plan ahead re a potential exchange to this resort as space is frequently not available due to the high demand and the limited number of weeks that are placed in RCI usually in batches by the Manhattan Club. It is wise in my opinion to put on an on going search for this resort due to its limited availability and don't forget that this resort will only let you visit there on exchange once every four years. A question I often ask myself at the end of each exchange is would I like to go back and the answer with the Manhattan Club is a definite yes I would like to return there some day.