Friday, March 26, 2021

A Few Words About Timeshare, Bitcoin, A Mouse and Unwarranted Trust



Every day it seems I read multiple emails and social media posts from frustrated timeshare owners who, in an attempt to “rid” themselves of an unwanted timeshare, have paid some company 3, 4 thousand or sometimes more only to be left with the timeshare and no answer from the company. 


It also seems that every day I see warnings from those who know what’s what, including myself, to not engage with these companies that seem to emerge from the murky depths with frightening regularity. 


The simple reason of course as I’ve written about extensively is that a timeshare contract is just that; a legal contract. A legal contract shouldn’t be entered into lightly and getting out of one takes someone with both a clear understanding of legal matters and a license to perform such legal matters, an attorney springs to mind. 


Nevertheless, these self proclaimed exit companies are raking in money at a rate that rivals Bitcoin’s valuation. I got to thinking how is this possible?  The exit companies I mean. Bitcoin is something I’ll never grasp. 


Here’s my explanation. 


Most, if not all of the owners who want out, bought their timeshare as the result of a 3 hour high pressure sales pitch while on vacation. I’d bet you a share of Bitcoin that those consumers who were savvy enough to purchase on the legitimate secondary market and saved thousands of dollars aren’t flocking to an exit company. Those high pressure sales pitches came with a bribe of some sort. Here in Orlando, pre COVID, it was usually a free or highly discounted theme park ticket. 


Now think for a minute. If you were offered a free theme park ticket to the theme park with a five foot tall mouse as it’s ambassador in exchange for sitting through a sales pitch on the virtues of opening a brokerage account so that you could buy a quarter share of Bitcoin, you’d be more than a little suspicious, right?  After all, what does the mouse have to do with Bitcoin?


This is where the trouble starts my friends. The hapless consumer doesn’t question why Billy Bob’s Super Duper Eastgate Resort-located just minutes from the mouse’s house (OK, technically 39 minutes at 4:00 am) is offering tickets to visit the mouse instead of say, four yummy steak dinners at the Tiki House on their own property. 


That’s the first step in unwarranted trust. No one questions it. This leads to more and more unwarranted trust, which I’ve discussed in previous blog posts, most recently where I warned consumers that the timeshare salesperson is just that and not The Oracle At Delphi. 


So now we have a consumer with an unwanted timeshare. Perhaps they feel that their developer and HOA are not to be trusted. Maybe they’ve been swayed by social media groups that do nothing but cry foul against the developer all day long because they failed to get anything in writing. Whatever the situation, they’ve been conditioned to place trust and thousands of dollars with those that don’t deserve it. 


Couple that with the fact that people who have been scammed or think they’ve been scammed will go to extraordinary lengths to defend their actions and do almost anything to make it seem as if they haven’t been scammed or more to the point, made a mistake. 


Think about this the next time you see something that, after thinking about it for more than a few minutes, makes no sense. Like a timeshare resort offering you anything other than cash or something on their property. The seeds of unwarranted trust are being planted. 


Monday, March 15, 2021

Not Exactly The Oracle Of Delphi

 Every day, without fail I’ll either receive a few emails or read several social media posts that contain the phrase “the salesperson told us.”


I could not generate a comprehensive list of what information was relayed to the consumer, but here are some examples:


>The maintenance fees would increase to over $3,000 unless we bought more points 

>The developer was going to go public  with an IPO making the value of the timeshare skyrocket 

>The developer is going to announce something in six months after which we won’t be able to give you this deal


You get my drift here. All too often, less than scrupulous salespeople prognosticate about things that they have no knowledge about in an attempt to persuade the consumer to purchase on the spot. 


Let me be brutally honest here:  The sales staff have absolutely no inside or secret information. None. Salespeople know exactly what their management team want them to know and believe me, it’s nothing about IPOs, mergers and acquisitions or some supposed new product. Remember, I was a salesperson and manager for over 5 years. 


I’ve yet to figure out how supposed rational people trust some stranger and fork over $20,000 or more without doing any research based on future events. Does a name tag make somebody an expert?


Look, timeshare is a wonderful product designed to give you a better vacation experience. Purchase it based on facts. Purchase it based on needs. 


But if you’re relying on some guy in a suit or some woman in a nice dress with a name tag that says they’re a vacation counselor who tries to get you to believe that they have some mystical insights into what’s going to happen in the future that they’ll share with you, you’re making a mistake. 


They’re timeshare salespeople. Not the Oracle of Delphi. And no, you can’t use your trial program to get you two weeks in Greece either. 

Friday, March 5, 2021

And Now For Something Completely Different

Yesterday was a great day for me, for consumers and for the timeshare industry. 

I’ve been working with ARDA leadership for some time on a document that would provide prospective timeshare purchasers with the starting information they need in order to make wise decisions. 

Yesterday, that document was revealed. It’s in a hyperlink in the body of this Press Release (https://www.arda-roc.org/arda-roc-commends-attorneys-general-fighting-timeshare-resale-and-exit-fraud) that talks about our working relationship. 

I owe a debt of gratitude to many people for getting me to this point. I hope I reached out to them yesterday and thanked them. I also owe a debt of gratitude to you, my readers, for having the faith in me that you do. 

I will continue to blog, speak, educate and consult without any restrictions placed on me. It’s important to have an uncensored, unbiased and independent voice out there and that will still be what I do. 

I’m certain that this is the first of many initiatives that will be unveiled in the coming months. 

In case you didn’t click on the press release and then the hyperlink to the document in question, you really should. I believe this may be the first time that the industry acknowledged that there might be some discrepancies between what is said during a sales pitch and what’s in the contract  BIG STUFF!


Wednesday, March 3, 2021

National Consumer Protection Week - Part One

 I’m anticipating a busy week. 


Here’s the first of two press releases to tie in with this important week here in the States;


http://m.digitaljournal.com/pr/4993289?fbclid=IwAR3MCmGyjU339BNPuuR2c2-To7tgK7MTY8GRpVRmO_ODezEvdhSD6BEjFqw