It will come as no surprise to anyone that I've had some pointed things to say to and about the traditional timeshare industry. However, I am a strong believer in the value of the product and what that product can do for consumers. I am also fed up with the constant negative press that the industry receives, many times without the benefit of all the facts.
Some of you may have read the recent piece by Al Lewis for the Wall Street Journal about the recent decision Marriott took to spinoff its timshare division. I was NOT happy with the tone of the article. Here's the content of the e-mail that I wrote to Mr. Lewis regarding his article:
While I was pleased to read your recent timeshare story concerning Marriott, I fear you presented a rather one-sided view.
While Timeshare Insights does NOT sell, rent, buy, broker, list, transfer or represent any timeshare or any timeshare company, I feel that it's necessary to point out that while timeshare sales presentations can be high pressure at times, no one forced consumers to purchase anything, Marriott or otherwise. Also, while it is true that timeshares should be purchased only for the value that they represent for future vacations, they should not be thought of an investment of any sort. Also, when people always complain that they are only able to sell their timeshares for a fraction of what they paid for it, I ask them "how much can you sell your hotel receipts for?" and that usually puts a perspective on things.
Timeshare Insights is an education and consultant based company. Our motto for this year is, "Educate Yourself, Open Your Mind, Get Involved." Consumers seem to lose their common sense when it comes to anything timeshare and the media is way to quick to point out only the bad news about timeshare. While I will be the first to admit that there is some bad news and the timeshare industry has some work to do to improve their damaged reputation, it is not all doom and gloom.
Timeshares can be wonderful things to some people. And while I am not a spokesperson for Marriott, I doubt that "Marriott wants out" as you put it...I am confident that the next five years will bring about the positive changes that are needed in this industry and Timeshare Insights is proud to be working FOR those positive changes, as opposed to some organizations who seem to be in the business of spreading doom and gloom and profiting from consumers' misfortunes.
I'd be happy to speak with you about this, or any other timeshare issues in the future.