Ever notice how there are very little, if any DVC members complaining on social media? or how you never hear from people who are subjected to a 3+ hour high-pressure sales pitch at DVC?
Well, in a word, Disney "gets it."
And while it is true that DVC has "the Mouse" which no one else does, it's important to remember that Disney could easily slip into standard operating procedure for other timeshares, but they don't.
I witnessed an example two weeks ago.
I work part-time at The Walt Disney World Resort as a Park and Events Guide. I was scheduled to help out at a DVC "Sunset Mixer" for DVC members.
One hour of snacks, drinks, trivia games, mingling, entertainment and ABSOLUTELY NO WHIFF OF A SALES PITCH AT ALL. As a matter of fact, no one from DVC even showed up until the last 15 minutes and then merely to announce the new property and say she'd be around in the lobby to answer any questions.
Compare this to theh "owners update" or "resort update" that every other timeshare holds for their "valued owners." It's not meant to introduce owners to each other, foster fun times, reinforce the value of vacation or anything other than to sell more timeshare.
And that is one little reason why DVC is as successful as they are and has so many happy owners.
2 comments:
And while it is true that DVC has "the Mouse" which no one else does, it's important to remember that Disney could easily slip into standard operating procedure for other timeshares, but they don't.
Very true!
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